If you purchased any Adobe CS4 products on or after March 12th, you are eligible for the Free Upgrade to the CS5 release. You have only until July 26th to claim your upgrade. Follow these instructions below to claim your upgrade.
- Go to www.Adobe.com
- Go to the top tab “Your Account”
- Log in with your user ID and password you used when registering your software (if you do not remember this information you can request adobe to email it at the log in)
- Go to Customer Support Portal
- Go to Orders & Returns
- Choose Issue Type Post Announce Upgrades
- Click on Proceed to Online Form
- Please complete the form, and attach an electronic copy of the sales receipt that shows the reseller name and address, product name version purchased, purchase date, and purchase price.
- Adobe Live Chat support is available in the process.
- You will receive a response in 2-3 business days
- If you need more assistance…
Call Adobe Customer Care at 800-833-6687 option #6, then option #4
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